Hi TrueFi/Brila team,
I am writing to request assistance with completing my TRU to BRLA migration after missing the access portal deadline.
Background:
- I held my TRU tokens on Binance, where TRU was delisted on April 28, 2026.
- Binance’s official announcement stated the migration deadline was May 10, 2026 at 23:59 UTC, which led me to plan my withdrawal and swap accordingly.
- However, when I attempted to access the migration portal at access.brila.finance, I found that the portal had already closed (it appears the actual deadline was April 30, 2026).
- The conflicting deadline information between Binance’s communication and Brila’s official portal caused me to miss the window.
What I am requesting:
I would like to ask whether a manual migration or exception process is available for users in my situation. I am fully prepared to provide any verification needed to prove ownership of the TRU tokens, including:
- Binance withdrawal transaction hash (TxID)
- Receiving wallet address
- On-chain proof of TRU balance
- Any other documentation the team requires
My details:
- TRU amount held: 5543.76
- Current wallet address: 0xC2760b0F2B997536057DD3e916a77272CFb66e25
- Network: ERC-20 (Ethereum)
I understand the migration period was time-bound, but given that this situation arose from genuinely conflicting public information from a major exchange and the official portal, I would greatly appreciate the team’s consideration.
Thank you for your time and any guidance you can provide. I am happy to provide any additional verification through DM or whichever channel the team prefers.
Best regards,
HaHa